Unfortunately, I did not get to watch the show tonight because I was busy selling tickets, Ogre Ears, and posters. We had a slight issue keeping up with the flood of people pouring in. Most had purchased tickets ahead of time, but many were planning on buying them at the door. We only had about 40 tickets left to start with, and they went so fast that we had to turn people away and tell them that we were sold out. Thankfully, we dealt with the overflow using extra tickets donated by parents and folding chairs that we placed in the back and along the ends of the rows. It was such a thrill to see the first performance completely sold out! My friend Matt also came to record the show and he will be selling copies of it on DVD.
Tomorrow, I know we need to fix a few things to make the ticket sales run more smoothly:
1) have two people stationed closer to the doors to check prepaid tickets as they come in and allow the line to move along faster
2) print out the list of prepaid customers ahead of time so that we don't need to go on showtix4u.com to look up their ticket orders (we needed to verify that they had bought tickets online if they did not bring the printed ticket receipt to the show).
3) make sure that we have more $1 bills...So many people paid with $20 bills and there were never enough $1 bills to give them change!
I learned a lot tonight about how to keep the ticket table running efficiently. We need two people chekcing prepaid tickets, at least one selling tickets, and at least one more selling Ogre Ears and posters exclusively. Tomorrow night, I plan to sit with my sister at the sound board and help her with microphones, but will still help manage ticket sales before the show.
I cannot wait for the second performance of SHREK tomorrow. The students did such an amazing job tonight and should be so proud of themselves!
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